Contact Us
Whether you have a question about one of our casino reviews, want to flag an inaccuracy, or simply need to reach someone on the editorial team, this page explains how to get in touch with us at American Casinos and what happens when you do.
How to Reach Us
The best way to contact American Casinos is by email. You can reach the editorial team at [email protected]. We aim to respond to all enquiries within two business days, though response times may vary during busy periods.
Please use the email address above for:
- Questions about our casino reviews, ratings or rankings
- Corrections or factual disputes about content on this site
- General enquiries about how American Casinos works
- Affiliate and partnership queries
- Responsible gambling information requests
What We Can and Cannot Help With
American Casinos is an independent comparison and review site. We research and review online casinos available to residents of the United States, but we do not operate any gambling services ourselves. This means there are certain things we are not able to assist with directly.
| We can help with | Contact the casino directly for |
|---|---|
| Questions about our editorial ratings or methodology | Account registration or login issues |
| Flagging outdated or inaccurate information on our site | Deposit, withdrawal or payment queries |
| Understanding our affiliate disclosure and commercial relationships | Bonus activation or wagering requirement disputes |
| Requests to review a casino not currently listed | Identity verification (KYC) requests |
| General questions about responsible gambling resources | Technical problems with casino software or games |
If you are experiencing a problem with a specific casino — such as a delayed withdrawal, a disputed bonus, or a technical issue — please contact that casino's customer support team directly. Licensed US online casinos are required to provide accessible support, typically via live chat, email, or telephone.
Responsible Gambling Concerns
If gambling has stopped being enjoyable, or if you are concerned about your own or someone else's gambling behaviour, please do not wait. Our responsible gambling guidance page has information on self-exclusion programmes, deposit and spending limits, and links to free support services available in the United States.
You can also contact the National Problem Gambling Helpline on 1-800-522-4700, which operates 24 hours a day, seven days a week and offers free, confidential support. The helpline is run by the National Council on Problem Gambling (NCPG).
If you are in crisis, please reach out for help immediately. Gambling problems are treatable, and support is available at no cost.
Editorial Independence and Corrections
American Casinos is an affiliate website. When a reader signs up at a casino through a link on this site, we may receive a commission. That commercial relationship does not determine which casinos are listed, how they are ranked, or what our reviews say. Our methodology is described on our about us page.
We review and update our content regularly, but casino offers, bonus terms and payment methods change frequently. If you spot something that appears out of date or incorrect, please email us at [email protected] with the page in question and the detail you believe needs updating. We take correction requests seriously and will investigate promptly.
Legal and Terms Queries
If you have questions about how this site operates, your rights as a user, or the rules that govern our content, please read our terms and conditions first. These cover your use of networka.com, our affiliate disclosures, age restrictions, and limitations on the information we provide.
For anything not addressed there, contact us at [email protected] and include as much detail as possible so we can respond accurately.
A Note on Response Times
We are a small editorial team. We read every message and aim to reply within two business days for most enquiries. Complex factual disputes or review requests may take longer. We do not offer phone support at this time.
Please do not send the same message multiple times — doing so does not speed up a response and makes it harder to track your original request.
Thank you for taking the time to reach out. Whether you are a reader looking for guidance on finding a safe and legitimate online casino in the US, or a professional with a specific query about our site, we will do our best to help. For the latest reviews and payout comparisons, explore the rest of American Casinos at networka.com.